Welcome to Railwire
Customer Support
We are here to support you.
Please select the option that best describes you to get the right support.
New Customer
Need assistance or want to raise a new customer grievance?
Existing Customer
Already a RailWire customer? Access billing and customer support.
Support And Contact
E-mail Directory
| No. | Circle / State | Customer Support Email |
|---|---|---|
|
1 |
Andhra Pradesh |
ap.railwire@gmail.com |
|
2 |
Assam |
railwiretech@shaildhar-india.com |
|
3 |
Bihar |
bihar.railwaresupport@acemicro |
|
4 |
Chhattisgarh |
supportdesk1@light-waveindia.co |
|
5 |
Delhi |
coordinateddc@gmail.com ravigupta001@gmail.com ravigupta001@gmail.com |
|
6 |
Gujarat |
gj.support@railware.com |
|
7 |
Haryana |
support.haryana@pkonline.in |
|
8 |
Himachal Pradesh |
ravigupta001@gmail.com |
|
9 |
Jammu & Kashmir |
multiinkindia@gmail.com |
|
10 |
Jharkandh |
msp.jh@lightwaveindia.com |
|
11 |
Karnataka |
Support.ka@railwire.co.in |
|
12 |
Kerala |
support.kl@railware.com |
|
13 |
Lakshadweep |
support.lk@railware.com |
|
14 |
Madhya Pradesh |
support.mp@railwire.co.in |
|
15 |
Maharashtra & Goa |
mh.support@railwire.co.in |
|
16 |
Mizoram, Meghalaya & Tripura |
ne1.support@railwire.co.in |
|
17 |
Manipur, Nagaland & Arunachal Pradesh |
ne2.support@railwire.co.in |
|
18 |
Odisha |
|
|
19 |
Punjab |
railwire@digitalsolutions.co.in |
|
20 |
Puducherry |
|
|
21 |
Rajasthan |
|
|
22 |
Tamil Nadu |
|
|
23 |
Telangana |
ts.support@railwire.co.in |
|
24 |
UP East |
support.upeastrailwire@pkonline.in |
|
25 |
UP West |
support.upwest@pkonline.in |
|
26 |
West Bengal |
wbmsp.railwiresupport@acemicro.in |
|
27 |
Others |
grievance@railwire.co.in |
Other Important Mails
Need more help? Here are a few important email IDs you can reach out to.
Appellate Authority
E-mail: appellate@railtelindia.com
Contact No.: 0124-4236085
Note: Please mention the valid complaint ticket number while escalating the issue to the Appellate Authority.
NEED IMMEDIATE ASSISTANCE?
24×7 Customer Care
Our customer care team is available round the clock to assist you with any queries or support you need.
